When calling our office please leave a detailed voice message if no one is available to take your call and we will normally return your call the same business day. Extreme Kempy believes in customer satisfaction and this is why we try to deal with all our customers personally on a one-to-one basis. Sales Division-- E-mail: Sales@ExtremeKempy.com Hours: Monday - Friday 8 am to 8 pm EST *For Dealer Inquires Contact Sales -------------------------------------------------------------------------------- Corporate Headquarters Write to: Extreme Sports Promoters ExtremeKempy.com 4408 N. Rockwood Box 166 Peoria, Il. 61615 Phone 309-643-7402 E-mail: Info@ExtremeKempy.com -------------------------------------------------------------------------------- Media Inquiries Write to: Extreme Sports Promoters ExtremeKempy.com Attn: Media 4408 N. Rockwood Box 166 Peoria, Il. 61615 E-mail: Marketing@ExtremeKempy.com RETURNS - All of our merchandise comes with a 100% customer satisfaction guarantee. Return the item to us within 7 days "UNOPENED and/or UNWASHED" in it's original packaging "No Refunds - Exchange Only." You must first contact Extreme Kempy for a R.A.C. (Return Authorization Code) on exchanges. NO exchanges will be accepted without prior authorization. Our Tank pads come with a lifetime warranty from the Manufacturer. We cannot, and will not, accept returns that were applied and then removed. Email us and we will get back to you the same day (usually within 4-6 hours) to help you with with your questions and/or concerns. -------------------------------------------------------------------------- U.S. SHIPPING INFORMATION - Priority mail for Puerto Rico, Alaska, Hawaii, Mexico and Guam . Priority for Apo/Fpo. UPS Ground, 2nd Day Air, and 3day Select "No next day" and we only use USPS Global Express mail for international any where in the U.S. -------------------------------------------------------------------------- ORDERING - Choose the ordering method that's best for you: SHOP ONLINE 24/7 Shop online at your convenience, 24 hours a day, 7 days a week. All personal information you submit is encrypted and secure. MAIL YOUR ORDER Print out your order, and mail it to: Extreme Sports Promoters ExtremeKempy.com 4408 N. Rockwood Box 166 Peoria, Il. 61615 Please make your * Check or Money Orders payable to: Extreme Sports Promoters ExtremeKempy.com 4408 N. Rockwood Box 166 Peoria, Il. 61615 * Orders placed with Personal Checks will not ship until your check clears our bank. -------------------------------------------------------------------------- FAST SERVICE - Orders are entered into our system on a real-time basis. Due to our quick processing of orders, we are UNABLE to make changes after you have placed your order. Please be certain of your choices BEFORE placing your order. If you made an error, please wait until you receive your order and then return the incorrect items along with the invoice. Any shipping costs incurred as a result of changes in the order will be charged to the customer. Most orders placed before 1:00pm EST will be shipped the same day. NOTICE: We make every effort to ensure that all information is correctly posted on our web site. Extreme Kempy reserves the right to change prices without prior notice and to invoice at the corrected price. While we try to portray our merchandise as accurately as possible, colors may vary slightly due to variations in monitors. We do not, and will not, refund merchandise due to colors not being an exact match for this very reason. We do not guarantee exact matches to what you see on your monitor but our colors represent a very fair example of the product(s) you will receive. -------------------------------------------------------------------------- FULL TERMS AND CONDITIONS Please CLICK HERE to view our full Terms & Conditions Policy. If you do not accept these terms and conditions please do not use this web site. LIMITED WARRANTY & LIABILITY DISCLAIMER EXTREME SPORTS PROMOTERS. DBA EXTREMEKEMPY.COM does unconditionally warrant that its parts be free from defects in Materials and Workmanship prior to installation. However, EXTREME SPORTS PROMOTERS. does not make any warranties expressed or implied including without limitation, warrant to fitness, or Merchantability of any of our products for particular use or purpose due to extreme stress applications to which this product is subjected. All products are for racetrack use only. Any other use may violate the law. Not all parts are certified for highway use. Check your local and state laws. EXTREME SPORTS PROMOTERS DBA EXTREMEKEMPY.COM disclaims any an all liability for consequential or incidental damages WARRANTY: All of the items sold by EXTREME SPORTS PROMOTERS DBA EXTREMEKEMPY.COM are intended for off road use only and are not street legal, DOT approved or EPA approved. Any of the items sold in our catalog could possibly void the motorcycle manufacturer’s warranty. EXTREME SPORTS PROMOTERS DBA EXTREMEKEMPY.COM warrants its products to be free from any manufacturing defects at the time of delivery, but makes no other warranty claims. LIABILITY: The acceptance and/or use of any merchandise purchased from EXTREME SPORTS PROMOTERS DBA EXTREMEKEMPY.COM by the customer hereby shall EXTREME SPORTS PROMOTERS DBA EXTREMEKEMPY.COM from any and all liability pertaining to the use of such merchandise. The customer recognizes that any alteration or modification to any motorcycle may increase the risk of injury, accident or death, and may also render the motorcycle illegal for use on public roads   TOP